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Product Development 101


Ron Steblea

EVP, ECommerce

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why customer acquisition is getting harder

Why Customer Acquisition Is Getting Harder for DTC Brands

Customer acquisition often gets harder before the dashboard shows a clear problem. Learn how marginal CAC, audience saturation, attribution gaps, and overreliance on familiar channels can quietly limit growth, plus the signals that reveal when your media strategy needs to change.

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DTC Fragmentation

Fragmentation Is Costly: The Hidden Tax on DTC Marketers

Streaming now represents nearly half of all U.S. TV viewing. It is a milestone, but not the most important takeaway for performance marketers. The real challenge for DTC brands is fragmentation: audiences spread across linear, CTV, FAST, YouTube, subscription platforms, and countless niche apps. Fragmentation does more than complicate planning. It erodes efficiency. It inflates CPAs. It makes reporting murky and creative execution uneven. It is a hidden tax on performance.

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